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4. DELIVERY OF PRODUCTS
4.1 DESTINATION
Simply enter a shipping address Postal when you place your order, and our team will send you a notice of receipt of your order by email.
4.1.1 COUNTRY OF DESTINATION
PASEM.NET ensures delivery of products purchased from the site in Canada.
4.1.2 Post Office Box No deliveries will be made at a post office box.
4.2 TIMESCALES
The majority of products ordered on the site of PASEM.NET are shipped within five (5) business days after receipt of the order. However, the time and shipping costs could vary depending on the destination of the shipment, the type of delivery chosen and the availability of products from suppliers.
4.2.1 CONTINGENCY
If for whatever reason, our team could not deliver your order in full, immediately communicate with you via email, so we agree on how best to proceed.
4.4 COSTS
The costs of delivery of packages are based on the price. Delivery costs are shown in detail on the invoice received. Prices may vary depending on the size and weight of products. You will be notified before shipment.
4.4.1 REFUND OF FEES
If you return a product ordered on the site PASEM.NET, we will refund the amount of the returned product and 10% restocking fee charged for our warehouse and transportation is at your expense.
5. SECURITY POLICY
5.1 RETURN POLICY AND EXCHANGE
You can return the items new and unused within 15 days, and you will be reimbursed in accordance with clause 4.4.1. Trade in products are not allowed. As regards the products damaged or broken at the time of receipt, our team is responsible for the repair or replacement.
5.1.1 NEW ITEMS NOT USED
Refunds for new items and not used, simply return the product to the address given in Article 5.1.4 in its condition and original packaging with a copy of the invoice (including invoice number) that was sent to you with the products. Our team will refund in full, as long as the return of the product complies with the requirements of our warranty policy.
5.1.2 Damaged
If the item purchased on the site of PASEM.NET arrives broken or damaged at the time of receipt of the goods, please return it to us. Our team will be to repair or replace it. Indeed, the items purchased are bad are protected by the manufacturers warranty. In cases where no security is indicated on the product, PASEM.NET provides a guarantee of one (1) on most items.The damaged or broken products must be returned in their original packaging, accompanied by a copy of the invoice (including the invoice number) that was forwarded to you with the product ..
5.1.3 DELIVERY CHARGES
You are responsible for shipping costs and risks of damage to the items returned. This requirement does not apply to damaged or defective products, in such circumstances, you must contact us at: info@pasem.net
5.1.4 RETURN ADDRESS
Please send products back to the following address:
Prevention Action Sante
121 rue de l'Anse
Neuville (Quebec)
G0A 2R0
5.1.5 APPROPRIATIONS FOR REFUND
Upon receipt of returned products, any amount charged to your credit card VISA, MasterCard or American Express for PASEM.NET with respect to these products, except for the shipping charges will be credited as soon as possible under the management costs by 10%, provided that the products covered by the refund request has been returned by you and received by PASEM.NET in the same condition as that in which they were when you been delivered.
5.2 AVAILABILITY OF PRODUCTS
PASEM.NET does not guarantee the immediate availability of products offered on the site. However, our team ensures that it will do everything in its power to ensure that the products presented on the site PASEM.NET are available from our suppliers |
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Specials